The shelf life of our products varies depending on the type. However, you can usually expect a shelf life of several months to a year. You can find the exact information on the product labels.

Our products should generally be stored in a cool and dry place. Refer to product labels for specific storage recommendations, which may vary depending on the product.

The quality of our products has top priority. We work closely with local producers and carry out strict quality controls to ensure that only the best products are offered to our customers.

If you notice that the vacuum packaging is leaking upon delivery, the product should be unpacked immediately. A damaged vacuum allows air to enter, which can lead to the formation of a layer of mold. This layer forms during ripening and is usually removed before vacuuming.

Is the product still edible? Basically yes. Wash the product thoroughly with hot water and dry it well. Cut off a piece to be sure and the product will be edible again.

Our products are characterized by the authentic quality of the South Tyrolean region. We use traditional production methods and high-quality ingredients from Germany, Austria and Italy to preserve the distinctive taste of South Tyrolean specialties. Every product is a piece of South Tyrol in every bite.

Your order will usually arrive within 2-3 working days. In rare cases, it may take a little longer due to high order volumes or delays with the shipping service provider. As soon as your order has been shipped, you will receive a shipping confirmation with a tracking number so that you can track the delivery status at any time.

We accept payments by credit card (Visa, MasterCard, American Express), and PayPal. Invoice payments are also possible, but we ask that you contact us in advance by email to discuss the details.